Why is it so consistently and persistently hard for event staff, restaurant hosts, movie ushers, rental car agents and other front-line staffers to problem-solve when it comes to disability? Why do so many cite the rules or need to check with a supervisor? Why are...
My favorite breakfast place is not around the corner, but an hour away from Seattle’s Pioneer Square–if I catch the right ferry–on Whidbey Island. It’s a must-stop for those infrequently sunny weekends, along with the West Coast’s most...
The tendency for humans to pigeon hole is strong. I know because I’ve been that pigeon. Or that guy in the wheelchair. But, of course, I am more than that. Much more. I am also a devoted and happy husband. Recently my funny valentine suffered a severe ankle...
(…well, maybe not all the time…) In this case, I alerted an information center connected to a major public works project about an access issue. There is a substantial step at the entrance to their building. They responded by purchasing a light-weight...
I spend a lot of time looking for accessible entrances. A lot. My only guide is that blue universal sign. Does it indicate exclusivity for wheelchair users? Not at all. Every one benefits from a step-less entry: delivery people, postal carriers, movers, paramedics,...
On a recent visit to a business I encountered a severe lack of access. The front entrance was easy to find with its lights and columns, as well as the steps, but there was no ramp in sight. So I looked in the obvious places and still no ramp. After further searching...
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